Site News

Recent Server Downtime

  • Publisher Ted
  • Date published
As many of our customers noticed, all web sites operated by Cracked Egg Studios, LLC, including, were unavailable from December 18 - December 24, 2013.

Server Compromise

On December 12, our server began experiencing database corruption and by December 14, we learned that our IP address had been added to a number of email block lists. We spent the next few days investigating and our host found that a virus had hijacked our internal Tomcat instance and changed its security settings so that it could bypass our mail software to send SPAM.

On December 18, our web sites were replaced with a generic maintenance message suggesting we would be back in a few hours. Unfortunately, the infection was more persistent than initially thought, so our host's estimate of 6 hours quickly turned into the better part of a week.

How This Affects Users

While there was no evidence that the virus or an unauthorized user had accessed sensitive information (in fact we believe the virus simply propagated from an infected workstation that was connected via SSH), we recommend that any users who submitted any Install, Upgrade, or Import service requests during the month of December should change their site and FTP login information where possible. If you have ever purchased one of these services before December and want to be extra cautious, please do not hesitate to do the same.

We suggest that all users on our sites reset their passwords as soon as they are able.

Changes to Our Implementations

With this recent event, we noted some ways that our server security could be increased and have already done so.

In addition, we will be adding another level of separation to the services that were affected by this infection. Moving forward, we expect to move some internal software to a completely separate Amazon server that can achieve the same functionality without having Tomcat installed at all. Further, we intend to begin processing email traffic through an off-server service as well. These changes should begin rolling out during January.

Cracked Egg Studios, Even Faster

  • Publisher Ted
  • Date published
Yesterday we moved the Cracked Egg Studios web site to share a dedicated server with the other sites we own. Since we no longer share a server with 100 random sites, and since we've made other performance improvements, this means a faster, more accessible experience for our fans.

While I'll spare everyone from the technobabble, the various changes have yielded speed improvements on the server side by over 70%, and on the client side by about 40%.

Donations page looks better!

  • Publisher NickyPhils
  • Date published
  • Last update by
  • Last update time
The Donations page now is a lot more user-friendly and reader-friendly.

It used to not work, look like a jumble of code or a bunch of text, and not give you the option of selecting a cause to which to donate.

The new page looks a lot better. Since… Read more

Browser Support

  • Publisher Ted
  • Date published
Despite the fact that Internet Explorer 6.0 has to be one of the worst browsers ever made, over 80% of our site traffic insists on using it - even now that IE8 has been released. We have always had problems with this browser, and since our switch to the… Read more

Side Bar Update

  • Publisher Ted
  • Date published
This evening we modified the left navigation menu to contain links to the most frequently accessed and most important parts of the web site. Previously there had been several links to areas that did not even exist, and some of the more important sections,… Read more

This page has been seen 1,428 times.

    • Created by on

Recent updates