Because Cracked Egg Studios gathers certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Commitment to Your Privacy

This site is owned and operated by Cracked Egg Studios, LLC. Your privacy on the Internet is of the utmost importance to us. We want to make your online experience satisfying and safe.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:
Cracked Egg Studios
35D Edgewater Park
Bronx, NY 10465​
Or, you may contact us by e-mail.

Information This Site Gathers and Tracks

Cracked Egg Studios gathers two types of information about users:
  • Information that users provide through optional, voluntary submissions. These include voluntary submissions to receive our electronic newsletters, to participate in our community, to comment on various content, and to communicate with other users.
  • Information Cracked Egg Studios gathers through aggregated tracking information, derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to users' needs and interests, and to help our marketing analyses in better understanding the demographics of our audience. Cracked Egg Studios does not divulge any information about an individual user to a third party not employed by Cracked Egg Studios, unless required by specific statute, or legal process, or to complete a transaction initiated by that user, or to protect the personal safety of our users or the public.

Cracked Egg Studios gathers user information in the following processes:

Optional Voluntary Information

We offer the following free services, which require some type of voluntary submission of personal information by users:

Electronic subscriptions

Cracked Egg Studios gathers the email addresses of users who voluntarily subscribe to the web site. Users will receive emails from the site regarding the status of their account, such as when the user requests to reset their password.

When a user finds some content at Cracked Egg Studios interesting, the user may opt-in to a subscription, by "watching" that content, which will alert the user via email whenever there are updates to that content. Users may remove themselves from subscriptions by following the links provided in every subscription-based email message, which points users to the subscription management page.

The user may opt-in to notification emails when their account receives new conversation messages. These notifications are sent automatically by Cracked Egg Studios and are not handled by any third-party service. If you already receive such a notification and you wish to disable it, please follow the instructions provided in the bottom of the email you have received.

Community

Users of the site's community must register for the web site in order to post messages, although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address.

Anti-SPAM and Human Verification

During registration, Cracked Egg Studios uses the following anti-SPAM services in order to protect ourselves from unwanted traffic and messages:
  • stopforumspam.com
  • hcaptcha.com

At the time of registration, Cracked Egg Studios may share the user's current IP address, email address, and requested username with the automated service at stopforumspam.com to verify that the user is not currently blacklisted from other web sites. Cracked Egg Studios may reject the user's registration based on the results of this interaction. If the user's registration is accepted, but we determine that the account has been used for SPAM, Cracked Egg Studios reserves the right to submit the user's known IP addresses, email address, and username with stopforumspam.com for inclusion in their blacklist database. You should review stopforumspam.com's Privacy Policy to learn how they might use this information (https://stopforumspam.com/privacy).

For some interactions on the web site, such as guest posting, guest searches, contact forms, registration, and a user's first few messages, Cracked Egg Studios may embed a simple puzzle or game to verify that the user is a human being. This service is provided to Cracked Egg Studios by the hCaptcha. During fulfillment of this service, hcaptcha.com may have access to the user's current IP address, web site location, puzzle responses, and certain device information.

Social Media Sharing

Cracked Egg Studios allows users to share web site content on popular social media sites such as Facebook or Twitter. These functions are disabled by default, but a user can activate them on-demand by simply clicking on the relevant button. By clicking on the button, the user exposes his/her current IP address, web site location, and certain device information to the social media service. If the user is logged into the service, or by completing a sharing activity, the social media service is able to correlate this information with the user's social media account. You should review the service's own Privacy Policy to learn how this information might be used.

Polling

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Cracked Egg Studios may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not public and does not correlate to a specific response for that question.

Surveys

Cracked Egg Studios may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors and partners. We never share any of this information about specific individuals with any third party.

Product Orders and Payment Information

In order to submit an order for a product, users must register for the web site. During registration, the user is required to create a username and password, to supply an email address, and to accept the terms of this policy.

We offer a number of products for users to purchase. Cracked Egg Studios uses third-party payment providers to process the user's payment. By entering the checkout process, the product's name, cost, quantity ordered, and desired options (such as color) will be shared with the Payment Processor.

Cracked Egg Studios collects a delivery address from users in order to calculate whether Cracked Egg Studios is required to collect tax for the user's transaction, to determine the correct amount, and to deliver any physical goods that are being purchased. Cracked Egg Studios saves the user's delivery address, to help the user make faster orders in the future, to display to the user as part of their transaction receipt, and for tax and accounting purposes.
  • For users within the United States, Cracked Egg Studios verifies that the provided address exists via the United States Postal Service (USPS).
  • For users outside the United States, Cracked Egg Studios verifies that the provided address exists via the third-party EasyPost service.

When physical goods are purchased, Cracked Egg Studios uses the third-party EasyPost service in order to calculate shipping options for the user, and to pay the costs associated with delivering those goods. EasyPost receives the user's delivery address, and various metadata about the items purchased, such as their weight and approximate value, as would be necessary to facilitate delivery. EasyPost then forwards that information to various carriers who Cracked Egg Studios considers as options for fulfilling the delivery, and displays a subset of those options to the user. After the user chooses their desired shipping option and completes checkout, the carrier used will take possession of the items until they are delivered to the user.

Cracked Egg Studios uses a third-party service in order to determine tax amounts:
  • For users in the United States, the user's delivery address, as well as tax codes relating to items being purchased, will be shared with the third-party TaxCloud service (https://taxcloud.com).
  • For users outside the United States, the user's delivery address, VAT ID (if applicable), as well as tax codes relating to items being purchased, will be shared with the third-party VATSense service (https://vatsense.com).

Cracked Egg Studios also collects a billing address from users, which is used as part of the payment verification process. Cracked Egg Studios saves the user's billing address, to help the user make faster orders in the future, to display to the user as part of their transaction receipt, and for tax and accounting purposes.

Cracked Egg Studios uses records of delivery and billing addresses from all users to enforce policies about sales of limited quantities of items, such as items marked "1 per customer".

Cracked Egg Studios does not collect and store protected payment method information, such as payment card information, directly, but uses embedded fields from the third-party Payment Processor "BrainTree" (https://braintree.com) to facilitate this input and to verify the submitted information. BrainTree allows users to use a credit card or to select another third-party payment processor. Based on this information, BrainTree provides Cracked Egg Studios with a unique token and certain unprivileged payment method metadata that we use to finalize the payment, retain for tax purposes, and display to the user as part of their transaction receipt.

When a user opts to use another payment processor, such as PayPal or Google, any additional personal information which you provide on a Payment Processor-hosted payment page becomes available to the Payment Processor. You should review the Payment Processor's Privacy Policy to learn how that information may be used.

Cracked Egg Studios tracks when users download digital content and correlates the information to the user's account. This allows us to confirm fulfillment of purchases, and to maintain evidence of applicable License Agreement adherence or otherwise.

Children

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Cracked Egg Studios tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Cracked Egg Studios does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Cracked Egg Studios sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users.

We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information, unless you have modified the cookie directly. A cookie can't read data off your hard disk or read cookie files created by other sites.

Cracked Egg Studios uses cookies for the following purposes:
  • to track user traffic patterns (as described above).
  • to maintain persistent login sessions, so that a user can access his/her own account.
  • to better track ad impressions, demographics, click rates, and conversion rates. This information is used by Cracked Egg Studios internally to improve our own marketing techniques.

You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in the community or in any other web site activity that requires registration.

To read more about cookies, including specific examples of cookies our site uses, see our Cookie Policy.

Use of Information

Cracked Egg Studios uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites, or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters, to enable users to purchase products, to participate in community activities, such as posting comments. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Cracked Egg Studios never shares newsletter mailing lists with any third parties, including advertisers, sponsors, partners, or other subscribers of the mailing lists.

We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

Cracked Egg Studios creates aggregate reports on user demographics and traffic patterns for sponsors and partners. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Sharing of the Information

Cracked Egg Studios uses the above-described information to tailor our content to suit your needs and help us better understand our audience's demographics. If the user is not opting to purchase any product, we will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

If the user is opting to purchase a product, we may share the user's mailing address with the manufacturer and/or the shipping company as needed to complete the transaction.

If the user has purchased a product and the related transaction is disputed, we may share the user's personal information related to that transaction with third-party dispute mediators in order to resolve the dispute. For example, if a payment processed by PayPal is disputed by the customer, PayPal opens a "case" to investigate the claim; we may provide information to the personnel reviewing the case to prove order fulfillment and to determine whether fraud occurred.

If Cracked Egg Studios employs a third-party contractor to provide services on our web site, such as maintenance tasks, some of your information may be visible to the contractor, depending on the scope of their work. However, Cracked Egg Studios does not allow any contractor to make copies or use such information in any way that connects that information to you without your express consent, except as otherwise outlined in this policy.

Security

Cracked Egg Studios operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-Out Policy

We give users options wherever necessary and practical. Such choices include:
  • Opting not to register to receive our electronic newsletters.
  • Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Your Rights

You have a right to access the personal data we hold about you or obtain a copy of it. To do so, please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information.

You also have the right to request the erasure of your personal data (the "Erasure"). Please contact us if you would like us to remove any of your personal data. Beware that erasure of certain personal data may result in some or all of your account becoming non-functional.

While we consider each case individually, we will typically refuse the erasure of certain data:
  • IP addresses which may have been used by your account in the past may be retained in log files and in connection with any content already posted by that account. Monitoring historical IP address activity helps us to fight SPAM and security threats which target our services.
  • Copies of personal data contained in tax or accounting records may continue to be retained for 6 years, in order to comply with financial and/or tax regulations.
  • Identifying information used to help us keep records of your data erasure requests, so that we can prove that the Erasure has been fulfilled, may be retained indefinitely.
  • Copies of any personal data that was erased, occurring in offline backups created prior to the Erasure, may be retained indefinitely to prevent damaging the integrity of the backup data; however, the Erasure will be honored and re-applied at any time that such backup data would be restored to a live, public environment.
By using this site, you consent to the collection and use of this information by Cracked Egg Studios. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you are an existing user, we may request that you re-accept the terms of this policy from time to time.

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